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FAQ

All TOP GENERAL QUESTIONS CATEGORY QUESTIONS

No MIN or MAX, if you would like a One off design send it through, if you need 20 or even 000's we are always happy to help :)
or contact us direct with your enquiries through the contats page

We proof read all designs before printing that are sent through on the system, if there is a needed tweak to your image we will do that free of charge, if you have a more complex issue send us an inquiry, if we can help! we will.

Almost anything – portraits, logos and custom designs. The real key is the QUALITY of the graphic you're printing from - good contrast, high resolution, large, bitmapped images print very well, and vector images print better!

Bitmapped images, also called raster images, are made of pixels. Pixels are tiny dots of solid colour that make up what you see on your computer screen. Best results for DTG Direct to Garment printer are achieved with 300 dpi (dots per inch) images. All scanned images are bitmaps, and all images from digital cameras are bitmaps.

Common bitmap formats include bmp, jpg, tiff, gif, png, and psd. At present we accept svg & png to make it easier to get the best quality work to our customers, soon we will accept esp, ai, psd along with pdf in the line-up.

The secret is in the artwork. The better the artwork, the better the print. Or as the old computer adage goes, "Garbage in, garbage out."

the BIGGER! the better, it is always easier to scale down an image than up, when scaling images down you do not lose any of the detail or resolution, for example a 5000 x 5000 -300dpi image is perfect and you will always retain the quality.

A vector image is an image created using mathematical formulas to represent the image, rather than using a grid of pixels. This type of image is often used for logos and illustrations because it can be scaled to any size without losing quality. In contrast, bitmap images (also known as raster images) are made up of pixels, which can become blurry or distorted when they are enlarged. Vector images are created in software programs such as Adobe Illustrator or Inkscape. While creating a vector image requires more time and effort than creating a bitmap image, the results are worth it—a well-designed vector image will be crisp and clear, no matter how big or small it is.

Vector images are usually made up of solid areas of colour or gradients, but they cannot depict the continuous subtle tones of a photograph. That's why many of the vector images you see tend to have a cartoon-like appearance.

Please note: that a bitmapped image can also be saved as these file types but they will still be bitmapped images regardless of the file type or file extension. Saving a vector image as a bitmapped file type, such as jpg or bmp, will convert the image to a bitmap.

Yes, by using software designed to convert images to vector. Some software programs have an automatic trace program, such as PowerTrace® which is included in the CorelDRAW® Graphics Suite. Automatic trace programs generally work best on simple images such as logos.

For a very intricate design, you many need to manually trace the image, which means opening the image in a vector graphics program such as CorelDRAW or Adobe Illustrator®, and drawing the vector shapes by hand, using the original image as a guide that you can trace over.

No hazardous chemicals - DTG inks are environmentally friendly.
Longer lasting colours, deeper vibrant colours and CYM means that there is better colour match
full-colour designs with lots of details.

1. Log into the design Studio from one of the buttons on the landing page. 2. Choose your products 3. Use the menu on the left a. Choose from our design's (add designs) b. upload your own design's (browse file or drag & drop) SVG, JPG, PNG accepted files c. Add text your your design 3. Finalise and purchase or save for later.